TERMS & CONDITIONS
Please read all these terms and conditions.
By purchasing any any products from the business Lucy Gray Artist or a commissioned portrait, you the buyer agree to all the terms below.
DEFINITIONS AND INTERPRETATION
1. In these terms and conditions, the following definitions are used:
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Lucy Gray Artist, Artist, we or they - refers to Lucy Gray Artist, the owner and provider of this Website;
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Customer or you - any third party that accesses the Website and is not either (1) employed by Lucy Gray Artist and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Lucy Gray Artist and accessing the Website in connection with the provision of such services;
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Website - the website that you are currently using, www.lucygrayartist.co.uk ;
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Privacy Policy - the terms which set out how we will deal with confidential and personal information received from you via the Website;
ARTWORK RIGHTS
2. All copyright for any commissioned portraits, photos and products made by Lucy Gray Artist belong to Lucy Gray. No individual, excluding the Artist, have the right to reproduce any drawings, images or products.
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If you are looking to use any work created by Lucy Gray Artist then please contact by email - lucy@lucygrayartist.co.uk
PAYMENT
3. A 50% deposit (non-refundable) is required to secure a booking and is required before the Artist can begin drawing.
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4. The final 50% payment will be made once you have approved the completed portrait - a watermarked image of the portrait will be sent to you for approval. There will be no refunds once the portrait has been posted.
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5. All commission payments will be done through PayPal invoice - this is a secure payment method for both the Artist and Customer - you don't need a PayPal account for this as the invoice will be sent to your email for you to pay through.
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6. If you are hesitant about paying in two instalments then you can contact the Artist to discuss the option of a payment plan. This option would involve us discussing a more suitable payment percentage to be paid over a longer period of time. Note that each instalment you make will be non-refundable as the work would have started. Once the portrait is complete, the Artist would not be posting it until they have received your final payment. This option wouldn't be suitable if you are needing the portrait soon after booking.
PORTRAIT COMMISSION PRICES
7. Portrait prices will change from time to time. You can find the most updated commission prices at the web page https://www.lucygrayartist.co.uk/commission-details .
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8. If additional costs are required, for postage or custom quotes, the Artist will discuss this with you when planning your order.
VAT, SALES TAX & DUTIES
9. You as the customer are solely responsible for any VAT, sales tax, or import duties which may occur due to delivery. Lucy Gray Artist is not responsible for any additional charges that may occur.
DELIVERY & POSTAGE
10. All portraits are unmounted and unframed. Your portrait will be packaged securely to prevent damages